Marcus Hale spent eleven years inside organisations before he started GridFlow PulseWave in 2019. He ran operations for a logistics firm in Bristol, then spent four years as an internal change lead at a financial services group in Edinburgh. Both jobs taught him the same thing: most operational problems are not complicated. They are just ignored for long enough that they look complicated. He left the Edinburgh role in early 2019 with a notebook full of patterns he kept seeing repeat across industries.
The name came from a conversation with a colleague about how information moves through a business. Sometimes it flows. Sometimes it pulses in bursts and then goes quiet. Sometimes…
With respect
Marcus Hale spent eleven years inside organisations before founding GridFlow PulseWave in 2019. He ran operations at a Bristol logistics firm, then led internal change programmes at a financial services group in Edinburgh. He has a habit of drawing process maps on paper before touching any software, and keeps a running log of every engagement pattern he has seen repeat across sectors. Outside work he cycles long distances badly and reads a lot of organisational theory that he would never recommend to a client.